The companies asking for an alternative to their tool, right when they are comparing.
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Reddit signal · 25 min ago by MeetMagnet
Josh Reed
Workshop manager, Brunel Sheet Metal, 12 people
Looking for a production tracking tool
Looking for an alternative to a competitor
“An operations manager explains that the team is leaving its scheduling software, too expensive since the last price…”
For: B2B SaaS vendors
Asks for a tool recommendation
“The owner of a 30-person SME is looking for production management software for a workshop still run on spreadsheets.”
For: SaaS vendors, integrators
Complains about a supplier
“A marketing manager describes three weeks of unanswered support tickets with a provider.”
For: SaaS, agencies, service providers
Asks a how-to question before a project
“A founder asks how others set up their invoicing when going from 5 to 20 clients.”
For: Finance SaaS, accountants
Joins several comparison threads
“The same person takes part in several ‘tool A vs tool B’ discussions about the same need.”
For: Vendors positioned on that need
The signal
Reddit · Question
“Simple production tracking tool for a team of 12?”
The opener
It starts from the topic, never from the signal: no “I saw that you…”.
The conversation
Hi Josh, In a 12-person workshop, a tracking tool mostly has to stay easy to keep up to date. What's the bigger headache for you, logging the data or making use of it?
Logging it. Nobody has time to fill in the current tool. What have you got?
Tracking that fills itself in from the workstation tablet, in two taps. What matters most to you, cycle times or scrap?
Cycle times, mainly. We want to switch tools this quarter.
Happy to. How about Thursday at 10 am, or the same time the following week? 20 minutes on a video call. I'll send it to josh.reed@brunelsheetmetal.co.uk, is that right?
Fine for Thursday at 10 am. Yes, that's the right address.
MeetingJosh ReedMeeting booked
Trackwell, production tracking software
ExampleSubscription software for production tracking, for workshops of 10 to 50 people.
The workshop manager at Vasey Sheet Metal (Leeds, 12 staff) asks on Reddit for a simple production tracking tool.
In a 12-person workshop, a production tracking tool mostly has to stay easy to fill in. Where does it get stuck most for you: entering the data or using it?
Other sources
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Your next customer might be liking a video on TikTok, posting on LinkedIn, getting a review on Trustpilot, asking a question on Reddit, hiring on Indeed, commenting on a YouTube video, announcing a new plant in the press, following a brand on Instagram, getting a Google review.
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