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Slack signal · 2h ago by MeetMagnet
Ryan Ford
HR director, Novaplan, 120-person software company
Looking for a new payroll provider
A question picked up in public
“A RevOps manager repeats on LinkedIn the question she asked in her community: which CRM for eight salespeople?”
For: CRM integrators, SaaS vendors
A community launch
“A software vendor announces the launch of its customer community.”
For: Community tools, content agencies
The signal
Slack · Community
“Any payroll provider to recommend for January?”
The opener
It starts from the topic, never from the signal: no “I saw that you…”.
The conversation
Hi Ryan, When switching payroll providers, it's usually the migration people dread, more than the choice. What date are you aiming for?
January, ideally. But we haven't started anything yet. Are you in payroll?
We are. We run payroll for tech SMEs, migration included. What isn't working with your current provider?
Too many errors, and support you can never reach. Let's talk.
How about Thursday at 10 am, or the same time the following week? 20 minutes on a video call. I'll write to ryan.ford@novaplan.co.uk, is that right?
Let's go for Thursday at 10 am. Yes, that's the right address.
MeetingRyan FordMeeting booked
Migralis, CRM integrator in Bristol
ExampleCRM setup and migration for SMEs.
The sales manager at Vendome Equipment (Swindon, 80 staff) repeats her Slack question on LinkedIn: which CRM before the migration?
Comparing two CRMs before a migration is the visible part. What often gets stuck is moving the data across. Where are you on that at Vendome Equipment?
Other sources
Go further
Your next customer might be liking a video on TikTok, posting on LinkedIn, getting a review on Trustpilot, asking a question on Reddit, hiring on Indeed, commenting on a YouTube video, announcing a new plant in the press, following a brand on Instagram, getting a Google review.
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